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WordPress Troubleshooting and Support

Public Group active 1 year, 2 months ago ago

WordPress support from our community

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  • #1422
    Lewis
    Participant

    I have someone register to my site as subscriber, but then when I go to my admin it said that I have one subscriber. but it doesn’t show a list of name. It said
    “No matching users were found.”

    I don’t know how to resolve this. Can someone help please?

    Thanks

    #2429
    D.K. Smith
    Participant

    Need more information. Better still would be access to the site or a phone call. PM your info and/or call me and I’ll take a look.

    #2430
    Lewis
    Participant

    You’re very helpful, so If I upgrade mysql there will be no issues?

    #2431
    Lewis
    Participant

    Should I reinstall wordpress? can you guide me how to do so? I check mysql is on version 5.1. should I drop all the table?

    #2432
    D.K. Smith
    Participant

    Yes, manually re-install all WP core files via FTP and create a new mySQL d-base.

    I’ve sent you an email with details on what you should and should not migrate.

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