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WordPress Troubleshooting and Support

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WordPress support from our community

NextGEN Gallery not generating thumbnails

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #1284
    Sheryl Blasnik
    Participant

    Wondering if anyone is using NextGEN Gallery and can help me figure out why I cannot get the 14 photos I uploaded to generate a thumbnail image. All I see in Manage Galleries is a white box with a blue X. If I click on that white box I can see the photo just fine.

    If I upload the same photos using ADD MEDIA they are fine and I see the thumbnail in my media list.

    The photos are all 800px x 600px and under 1mb in file size.

    If I publish the Gallery I see the same thing on the site — 14 white boxes with an X in the center of each.

    I do not know how to write code, not a developer.

    Thanks!!!

    Sheryl

    #2201
    Steve
    Keymaster
    #2202
    Sheryl Blasnik
    Participant

    Steve

    I am trying to help out a friend who has a site http://www.motormouthmusic.com

    When I add his 14 photos I do NOT get a thumbnail so for fun I added 2 images of my own and those 2 images have thumbnails???

    All 14 of his jpg photos have no thumbnail but the 2 of mine I added to his gallery load just fine so it has something to do with his photos…..

    He had a web developer do the 3 galleries shown on his PHOTO page and they all have thumbnails

    I can upload his 2000px photos and the ones I resized to 800px but the NextGEN upload box crunches and generates thumbnail but it does not close after I am finished —- When I uploaded my personal pics the box closed and said upload successful.

    HHMMMMMMMMM???????

    I can show you a screenshot if you would like….. Or send you one of his photos???

    THANKS!!!!!

    #2203
    Steve
    Keymaster

    Maybe the photos are too large. Ask the host to bump the memory, or you should reduce the photo size.

    #2204
    Sheryl Blasnik
    Participant

    I got it

    I downloaded the images individually from DROPBOX and now they work. The gallery is posted and working!! Thanks



    I signed up for the next meetup and was wondering if I bring my MACBOOK can someone help me with some changes to my theme right on the spot??

    Thank you for always responding.

    Sheryl

    #2205
    Steve
    Keymaster

    I’m sure someone in the Genius Bar can help you out. See you at the meetup!

Viewing 6 posts - 1 through 6 (of 6 total)
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