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WordPress Troubleshooting and Support

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WordPress support from our community

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This topic contains 0 replies, has 2 voices, and was last updated by  D.K. Smith 7 years, 9 months ago.

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  • April 12, 2012 at 3:11 pm #1422

    Lewis
    Participant

    I have someone register to my site as subscriber, but then when I go to my admin it said that I have one subscriber. but it doesn’t show a list of name. It said
    “No matching users were found.”

    I don’t know how to resolve this. Can someone help please?

    Thanks

    April 12, 2012 at 6:57 pm #2429

    D.K. Smith
    Participant

    Need more information. Better still would be access to the site or a phone call. PM your info and/or call me and I’ll take a look.

    April 13, 2012 at 1:35 pm #2430

    Lewis
    Participant

    You’re very helpful, so If I upgrade mysql there will be no issues?

    April 13, 2012 at 1:44 pm #2431

    Lewis
    Participant

    Should I reinstall wordpress? can you guide me how to do so? I check mysql is on version 5.1. should I drop all the table?

    April 13, 2012 at 2:01 pm #2432

    D.K. Smith
    Participant

    Yes, manually re-install all WP core files via FTP and create a new mySQL d-base.

    I’ve sent you an email with details on what you should and should not migrate.

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