thanks for this information. So the root directory … is that where htdocs is (and there is an access folder)? I can create a new file but I’ve never added ‘lines’/information or a file before – how do I get content actually in there? Does that have to go through FileZilla? What format would I put the information in?
Someone else wrote in a comment to do the following -
1. Goto php.ini file,inside php folder.
2. search for variables ‘upload_max_filesize’ & ‘post_max_size or max_post_size’
3. change its default value from 2M to 10M(or depends on ur need ).
4. save the php.ini file.
5. restart the server
I don’t know where the php folder. What do you think of that?
At the plugin itself they write –
Q: Help! I’m getting out of memory errors or a blank screen.
A: If your exported file is very large, the import script may run into your host’s configured memory limit for PHP.
A message like “Fatal error: Allowed memory size of 8388608 bytes exhausted” indicates that the script can’t successfully import your XML file under the current PHP memory limit. If you have access to the php.ini file, you can manually increase the limit; if you do not (your WordPress installation is hosted on a shared server, for instance), you might have to break your exported XML file into several smaller pieces and run the import script one at a time.
For those with shared hosting, the best alternative may be to consult hosting support to determine the safest approach for running the import. A host may be willing to temporarily lift the memory limit and/or run the process directly from their end.
I have a main domain and then a few subdomains. This is a subdomain.